FAQ

1. How long is shipping?
Most orders dispatch within 24–48h. Estimated delivery is 7–15 business days depending on your location.

2. Do you ship internationally?
Yes, we ship to most regions worldwide. Some remote areas may take longer.

3. Can I return my order?
Yes. We offer a 30-Day Returns Guarantee. If you’re not satisfied or encounter issues, you can return your order within 30 days for a refund.
A flat $6.99 return shipping fee will be deducted from your refund. (If actual return shipping costs are higher, the platform will cover the difference, so you won’t pay extra.)

4. Are your products certified?
Yes. Selected products are CE/FCC certified. See the product page for details.

5. How do I track my order?
Go to Track Order, enter your order number and email to see real-time updates.

📩 Still need help?
Email us at axcaro@outlook.com. We usually reply within 24h.