Shipping & Delivery

Order Processing Time

All orders are processed within 1–2 business days after we receive your order confirmation email.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation email with tracking details.

Shipping Rates & Delivery Time

Standard Shipping — Free on All Orders

Estimated delivery time: 7–15 business days
(Delivery times may vary depending on destination, local carrier, or customs clearance.)

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.
You can always check the real-time delivery status via our Track Order page.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.
These charges are determined by your local customs office and are the responsibility of the customer.
We are unable to predict these costs, nor can we reimburse any customs charges.

Shipping Delays

Please note that unforeseen factors (weather, customs inspection, logistics delays, high-volume periods) may affect delivery times.
If your order is significantly delayed, feel free to contact us at [your support email] and we’ll assist you right away.

Lost / Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
We will help resolve the issue as quickly as possible.

Incorrect Address

Customers are responsible for entering the correct shipping address.
If your package is returned due to an incorrect or incomplete address, additional shipping fees may apply.